Access Specialist II
Agency Name: Mid-State Health Network
Agency Contact: Amanda Ittner
- Position Type: Full Time
- Job Type: Permanent
- County: Ingham
- Salary Range: $58,116 through $91,859 per Year
- Send applications to: Human.Resources@midstatehealthnetwork.org
- Please include your resume when applying.
- Download this job posting.
NOTE: THIS IS A SECOND SHIFT POSITION THAT WOULD BE PAID A SHIFT DIFFERENTIAL FOR HOURS BETWEEN 5:00 P.M. – 12:00 A.M.
Under the supervision of the Access Administrator this position assists individuals who approach the Pre-Paid Inpatient Health Plan (PIHP) access system in a warm and welcoming manner by providing information, clinical screening, and referrals for substance use and behavioral health services. This position involves daily contact with members of the public (typically by phone) and requires excellent customer service skills and the ability to apply sound clinical decision-making to support a variety of needs that individuals may present with. Ideal candidates for this position will have a strong knowledge of the American Society for Addiction Medicine (ASAM) Criteria and the ability to effectively administer clinical screenings in order to make appropriate level of care recommendations for persons seeking services.